In the Leadership Communication powerpoint, we learned about the different types of active listening. This website provides ways to become a better listener. Listening is an important part of being a leader. As a leader, can you effectively lead others when you fail to pay attention to their needs? Or what your role is? Or is you are unaware of what the task at hand is? Probably not.
On the website, it states that individuals have their own preferences on how they take in information. We all translate what we hear or say based on who we are. The sum total of our heredity and our life experiences, who we are, all of it serves as a filter to everything we come into contact with. This also reminds me of Situational Leadership; how you have to alter your approach based on the situation. When it comes to listening, for example, we are generally more inclined to listen to things that we are interested in. Therefore, to be a more effective leader, and to ensure that your employees are listening to you, it is probably smart to attempt to engage everyone; to make everyone interested in what you are talking about.
The website also suggests a few things you should to to be a more effective listener; you should CARE for those you're listening to:
C - Concentrate - focus on the speaker
A - Acknowledge - through body language - nod your head occasionally or say "uh-huh"
R- Respond - ask for questions for clarification and interest
E - Empathize - share in their emotions and feelings
A final tip the website offers is this: If you want to communicate well with your listener(s), make it a point to speak their "language".
http://www.positive-way.com/become_a_better_listener.htm
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